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Email Account Setup in Email Programs

You can set up your TVS Cable email account as either a POP3 or IMAP account. To setup a TVS Cable Email Account in an email client program, please use the following settings:

** Please note that there are many email clients available, and all of them will ask for this information at different points during the setup. Please refer to your chosen program's help files for any assistance in completing these settings in your program.

TO SETUP YOUR ACCOUNT AS A POP3 ACCOUNT:

The Incoming Mail Server Type must be set to "POP3"

Incoming Mail Server: mail.tvscable.com

Outgoing Mail Server: mail.tvscable.com

User Name: user_name@tvscable.com (You must enter the full email address as the user name)

Secure Password Authentication (SPA) is NOT used - make sure it is NOT selected

My Outgoing Server (SMTP) Requires Authorization MUST be selected

Use Same Settings as My Incoming Server MUST be selected if the option is in your program

TO SETUP YOUR ACCOUNT AS AN IMAP ACCOUNT:

The Incoming Mail Server Type must be set to "IMAP"

Incoming Mail Server: mail.tvscable.com

Outgoing Mail Server: mail.tvscable.com

User Name: user_name@tvscable.com (You must enter the full email address as the user name)

Secure Password Authentication (SPA) is NOT used - make sure it is NOT selected

My Outgoing Server (SMTP) Requires Authorization MUST be selected

Use Same Settings as My Incoming Server MUST be selected if the option is in your program

Email Account Setup for Mobile Devices

For all mobile devices, the account must be set up as an IMAP account. You will typically use the same settings listed above for email clients, but some settings will vary depending upon your device type and/or application requirements.

** Please note that there are many email applications available, and all of them will ask for this information at different points during the setup. Please refer to your chosen program's help files for any assistance in completing these settings in your program.