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Residential Services

Customers wishing to establish Thacker-Grigsby telephone service should fill out an application in the business office located at 60 Communications Lane or online via our web application. A $35.00 deposit and a $15.00 installation fee will be required at this time. If jacks are required, a fee of $25.00 for the first jack and $15.00 for each additional jack will be applied. After the application is complete and the installation fee and deposit received, the customer will be in service in 3 – 5 business days if no construction is needed.


Additional Charges

  • Phone Rental – $2.00 per month
  • Caller ID Phone Rental – $2.50 per month
  • Additional Listings – $0.50 per month
  • 900, 3rd Party and Collect Blocks – Free
  • Unlisted Number – $10 one-time fee / $1.50 per month


This service is only offered in Knott County.